Passengers aboard Royal Caribbean’s Symphony of the Seas skilled a daunting second whereas crusing on June 8, 2025, when a big window on the ship’s Coastal Kitchen shattered with out warning.
The incident occurred whereas the ship was turning to dock at its first scheduled name in Port Canaveral, Florida, throughout a 7-night roundtrip voyage from Cape Liberty in Bayonne, New Jersey.
Visitor accounts say the incident may have been worse if it weren’t for the fast actions of Symphony of the Seas’ waiter Nitin Kumar, who seen cracks forming within the restaurant’s glass wall and rushed to warn passengers lounging under on the pool deck.
About “15 seconds later,” the glass broke.
“We have been three home windows over,” one passenger posted on-line. “The waiter, Nitin, noticed it cracking and sprinted all the way down to the pool deck and advised the folks in deck chairs to maneuver. Dude saved some lives for certain.”
The scenario unfolded so shortly that many friends didn’t even understand what was occurring till they heard the sound of the glass hitting the deck.
Some stated it appeared like a loud crash, adopted by shocked silence as crew members rushed in to cordon off the realm.
The glass, which was tempered for security, shattered into small items that rained onto the pool deck space, forcing the crew to shut the pool and drain it for particles.
No accidents have been reported among the many ship’s 5,518 passengers, and the glass panel was already changed by the point the ship continued its itinerary to Nassau, Bahamas, on June 9, 2025.
The 228,081-gross-ton Symphony of the Seas will sail to Royal Caribbean’s personal Bahamian vacation spot, Good Day in Coco Cay tomorrow earlier than returning to the New York space on June 13.
After quite a few passengers sang praises to Kumar for his fast considering, he responded to the outpouring of appreciation.
“Thanks a lot everybody for appreciation. You’re all my household. What I did, I did for household,” he posted on social media.
“I’m Pleasant, Passionate, and Dedicated, and I’m Royal,” he continued, saying what he did he discovered from Royal Caribbean. “ deal with my friends like household.”
Glass Failures Uncommon
Costal Kitchen is Royal Caribbean’s unique, upscale eating venue reserved for Sky Class and Star Class suite friends and Pinnacle Crown & Anchor Society members. The venue is accessible on Oasis, Quantum, and Icon Class ships and positioned on Deck 17.
Learn Additionally: What Are the Completely different Royal Caribbean Ship Courses?
Though it’s unclear what triggered the restaurant’s windowpane to crack, some friends speculate it might have been associated to vibrations from the ship’s 180-degree maneuver into port.
Crew members haven’t recognized a selected trigger, describing it as a uncommon and remoted occasion.
One visitor famous that crew members had the realm cleaned, the glass changed, and the pool deck reopened to friends inside hours, and was impressed by how seamless the restoration was.
Whereas extraordinarily unusual, incidents involving shattered glass can occur.
Royal Caribbean’s Voyager of the Seas skilled related injury when a strong storm hit the ship returning to Galveston, Texas, in January 2024, breaking glass panels, in addition to furnishings in public areas.
In February 2016, Royal Caribbean’s Anthem of the Seas additionally met with a storm carrying 150-mile-per-hour winds that shattered glass onto its pool deck.
That very same 12 months, Rhapsody of the Seas had two glass-shattering incidents.
In April 2016, a rogue wave hit the ship whereas crusing to Santorini, breaking a number of cabin home windows. Then in September, a number of giant home windows have been shattered after excessive winds struck the vessel.
No critical accidents have been reported in any of the occasions.
